In light of the Covid-19 pandemic, we have extended the period for returns to 60 calendar days from the date of delivery for orders placed from the 23rd March 2020.

Access the Global-E  Returns Portal to print an easy to use label. This is a subsidised cost which will be deducted from your final refund. We have arranged this in the hope it will make it cheaper and easier than using your normal postal service.

Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU) and we are not able to offer exchanges on international orders.

Country / RegionApprox Cost**
Eurozone*Eur 8
Rest of Europe*Eur 10
United StatesUSD 8
CanadaCAD 8
AustraliaAUD 10
New ZealandNZD 10
Middle EastGBP 10
ChinaCNY 50
* For list of countries, see terms page
** The return cost will be deducted from your final refund